Guides

The things that are hard because you are not Japanese, rather than the things that are hard for everyone.

• What you need to apply for home internet in Japan
  The documents, payment methods and information Japanese internet providers ask for, and which of them commonly cause problems for foreign residents.
• Which internet providers in Japan support English and other languages
  Language support at Japanese internet providers, compared honestly: which handle the whole process in your language, which offer partial help, and what to do if you choose a Japanese-only provider anyway.
• The installation visit: what actually happens
  What the fibre installation visit in Japan involves, how long it takes, who needs to be home, and the permission you may need from your building before it can go ahead.
• Cancelling your internet when you leave Japan
  How to cancel a Japanese home internet contract when you leave the country: notice periods, early termination fees, returning the equipment, and the final bill after your bank account closes.