Installation & leaving

What happens on installation day, the building permission you need first, and how to cancel when you leave Japan.

The installation visit: what happens and what to arrange

What the fibre installation visit in Japan involves, who has to be home, what weekend visits cost, and the building permission you may need first. Based on each provider's official pages.

Updated 3 October 2026

Cancelling your internet when you leave Japan

How to cancel home internet when you leave Japan: each provider's cancellation method and deadline, cancellation fees and installation balances, equipment return deadlines, and how to pay the final bill. Based on official pages.

Updated 3 October 2026